How can I hide certain Chat/ Ticket Input Fields or make them required?
You can configure any chat or ticket input field to be required or hidden under:
User Management -> Groups -> Group -> Input Fields
If you like to mark the group (department) selection box as hidden or when you prefer to require your visitors to select the department, please configure this with your chat button code under:
Link Generator -> Advanced -> Parameters
85 of 126 people found this helpful.