How can I set a certain Chat Input Field as mandatory/required?
You can configure any chat or ticket input field to be required or hidden under:
User Management -> Groups -> Group -> Input Fields
If you like to mark the group (department) selection box as hidden or when you prefer to require your
visitors to select the department, please configure this with your chat button code under:
Link Generator -> Advanced -> Parameters
100 of 149 people found this helpful.